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tegralens
 Post subject: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Tue Aug 31, 2010 7:34 am 
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CRE Expert
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Joined: Wed Nov 30, 2005 1:00 am
Posts: 711
I am been receiving emails with error on my store. I keep getting them like very min. The store seems to look fine but dont know why I keep getting the errors. Here are a few of the errors. I'm using 6.4.0a b2b What can I do ?


Query Error reported on page /store/product_info.php
MySQL error: 1062 - Duplicate entry '692ff89303d441e2a94429c3872a30cc' for key 'PRIMARY'

insert into sessions values ('692ff89303d441e2a94429c3872a30ccmodules.php', '1283253791', 'session_start_time|i:1283252350;cre_RCI_data|a:1:{s:7:\"folders\";a:10:{s:7:\"english\";a:1:{s:4:\"lang\";a:11:{i:0;s:20:\"CDS_english_lang.php\";i:1;s:21:\"FDMS_english_lang.php\";i:2;s:20:\"FSS_english_lang.php\";i:3;s:20:\"PNR_english_lang.php\";i:4;s:19:\"PP_english_lang.php\";i:5;s:20:\"PSS_english_lang.php\";i:6;s:26:\"cresecure_english_lang.php\";i:7;s:32:\"onepagecheckout_english_lang.php\";i:8;s:25:\"osplayer_english_lang.php\";i:9;s:26:\"paypalwpp_english_lang.php\";i:10;s:29:\"previousnext_english_lang.php\";}}s:14:\"applicationtop\";a:2:{s:6:\"bottom\";a:8:{i:0;s:43:\"CDS_CDpathSession_applicationtop_bottom.php\";i:1;s:38:\"CDS_listmenu_applicationtop_bottom.php\";i:2;s:29:\"PNR_applicationtop_bottom.php\";i:3;s:28:\"PP_applicationtop_bottom.php\";i:4;s:33:\"buysafe_applicationtop_bottom.php\";i:5;s:35:\"couponfix_applicationtop_bottom.php\";i:6;s:34:\"osplayer_applicationtop_bottom.php\";i:7;s:35:\"paypalwpp_applicationtop_bottom.php\";}s:13:\"updateproduct\";a:1:{i:0;s:40:\"buysafe_applicationtop_updateproduct.php\";}}s:10:\"headertags\";a:1:{s:9:\"addswitch\";a:2:{i:0;s:28:\"CDS_headertags_addswitch.php\";i:1;s:29:\"FDMS_headertags_addswitch.php\";}}s:10:\"stylesheet\";a:5:{s:8:\"cre63ats\";a:1:{i:0;s:27:\"CDS_stylesheet_cre63ats.css\";}s:7:\"evector\";a:2:{i:0;s:26:\"CDS_stylesheet_evector.css\";i:1;s:27:\"FDMS_stylesheet_evector.css\";}s:6:\"helius\";a:2:{i:0;s:25:\"CDS_stylesheet_helius.css\";i:1;s:26:\"FDMS_stylesheet_helius.css\";}s:8:\"original\";a:2:{i:0;s:27:\"CDS_stylesheet_original.css\";i:1;s:28:\"FDMS_stylesheet_original.css\";}s:8:\"pixamev1\";a:2:{i:0;s:27:\"CDS_stylesheet_pixamev1.css\";i:1;s:28:\"FDMS_stylesheet_pixamev1.css\";}}s:6:\"global\";a:5:{s:6:\"bottom\";a:2:{i:0;s:35:\"CDS_CDpathSession_global_bottom.php\";i:1;s:32:\"CDS_navigation_global_bottom.php\";}s:3:\"top\";a:1:{i:0;s:32:\"CDS_header_banner_global_top.php\";}s:6:\"footer\";a:1:{i:0;s:20:\"GA_global_footer.php\";}s:7:\"sitemap\";a:1:{i:0;s:21:\"GS_global_sitemap.php\";}s:4:\"head\";a:1:{i:0;s:24:\"osPlayer_global_head.php\";}}s:8:\"mainpage\";a:1:{s:3:\"top\";a:1:{i:0;s:20:\"sss_mainpage_top.php\";}}s:10:\"columnleft\";a:0:{}s:15:\"productinfotabs\";a:3:{s:6:\"bottom\";a:2:{i:0;s:41:\"CDS_1showpages_productinfotabs_bottom.php\";i:1;s:39:\"previousnext_productinfotabs_bottom.php\";}s:17:\"underpriceheading\";a:1:{i:0;s:41:\"PNR_productinfotabs_underpriceheading.php\";}s:3:\"top\";a:1:{i:0;s:36:\"previousnext_productinfotabs_top.php\";}}s:11:\"productinfo\";a:4:{s:6:\"bottom\";a:3:{i:0;s:37:\"CDS_1showpages_productinfo_bottom.php\";i:1;s:27:\"FDMS_productinfo_bottom.php\";i:2;s:35:\"previousnext_productinfo_bottom.php\";}s:17:\"underpriceheading\";a:1:{i:0;s:37:\"PNR_productinfo_underpriceheading.php\";}s:4:\"menu\";a:1:{i:0;s:29:\"osplayer_productinfo_menu.php\";}s:3:\"top\";a:1:{i:0;s:32:\"previousnext_productinfo_top.php\";}}s:6:\"footer\";a:1:{s:3:\"top\";a:1:{i:0;s:18:\"sss_footer_top.php\";}}}}cre_RCO_data|a:1:{s:7:\"folders\";a:2:{s:14:\"applicationtop\";a:1:{s:10:\"breadcrumb\";s:38:\"CDSlogic_applicationtop_breadcrumb.php\";}s:8:\"mainpage\";a:0:{}}}shoppingCart_data|a:5:{s:8:\"contents\";a:0:{}s:5:\"total\";i:0;s:6:\"weight\";i:0;s:6:\"cartID\";i:0;s:12:\"content_type\";s:0:\"\";}language|s:7:\"english\";languages_id|s:1:\"1\";currency|s:3:\"USD\";navigationHistory_data|a:2:{s:4:\"path\";a:1:{i:0;a:4:{s:4:\"page\";s:16:\"product_info.php\";s:4:\"mode\";s:6:\"NONSSL\";s:3:\"get\";a:2:{s:11:\"products_id\";s:3:\"418\";s:5:\"cPath\";s:1:\"2\";}s:4:\"post\";a:0:{}}}s:8:\"snapshot\";a:0:{}}messageStack_data|a:1:{s:14:\"messageToStack\";a:0:{}}sppc_customer_group_show_tax|s:1:\"1\";sppc_customer_group_tax_exempt|s:1:\"0\";customer_country_id|b:0;customer_zone_id|b:0;creAttributes_data|a:5:{s:11:\"products_id\";s:3:\"418\";s:9:\"tax_class\";s:1:\"0\";s:7:\"load_id\";s:3:\"418\";s:7:\"options\";a:0:{}s:6:\"values\";a:0:{}}')


Query Error reported on page /store/shopping_cart.php
MySQL error: 1062 - Duplicate entry '551c71bc789e929f3f67790f0267072d' for key 'PRIMARY'

insert into sessions values ('551c71bc789e929f3f67790f0267072dmodules.php', '1283253617', 'session_start_time|i:1283252177;cre_RCI_data|a:1:{s:7:\"folders\";a:9:{s:7:\"english\";a:1:{s:4:\"lang\";a:11:{i:0;s:20:\"CDS_english_lang.php\";i:1;s:21:\"FDMS_english_lang.php\";i:2;s:20:\"FSS_english_lang.php\";i:3;s:20:\"PNR_english_lang.php\";i:4;s:19:\"PP_english_lang.php\";i:5;s:20:\"PSS_english_lang.php\";i:6;s:26:\"cresecure_english_lang.php\";i:7;s:32:\"onepagecheckout_english_lang.php\";i:8;s:25:\"osplayer_english_lang.php\";i:9;s:26:\"paypalwpp_english_lang.php\";i:10;s:29:\"previousnext_english_lang.php\";}}s:14:\"applicationtop\";a:2:{s:6:\"bottom\";a:8:{i:0;s:43:\"CDS_CDpathSession_applicationtop_bottom.php\";i:1;s:38:\"CDS_listmenu_applicationtop_bottom.php\";i:2;s:29:\"PNR_applicationtop_bottom.php\";i:3;s:28:\"PP_applicationtop_bottom.php\";i:4;s:33:\"buysafe_applicationtop_bottom.php\";i:5;s:35:\"couponfix_applicationtop_bottom.php\";i:6;s:34:\"osplayer_applicationtop_bottom.php\";i:7;s:35:\"paypalwpp_applicationtop_bottom.php\";}s:13:\"updateproduct\";a:1:{i:0;s:40:\"buysafe_applicationtop_updateproduct.php\";}}s:10:\"headertags\";a:1:{s:9:\"addswitch\";a:2:{i:0;s:28:\"CDS_headertags_addswitch.php\";i:1;s:29:\"FDMS_headertags_addswitch.php\";}}s:10:\"stylesheet\";a:5:{s:8:\"cre63ats\";a:1:{i:0;s:27:\"CDS_stylesheet_cre63ats.css\";}s:7:\"evector\";a:2:{i:0;s:26:\"CDS_stylesheet_evector.css\";i:1;s:27:\"FDMS_stylesheet_evector.css\";}s:6:\"helius\";a:2:{i:0;s:25:\"CDS_stylesheet_helius.css\";i:1;s:26:\"FDMS_stylesheet_helius.css\";}s:8:\"original\";a:2:{i:0;s:27:\"CDS_stylesheet_original.css\";i:1;s:28:\"FDMS_stylesheet_original.css\";}s:8:\"pixamev1\";a:2:{i:0;s:27:\"CDS_stylesheet_pixamev1.css\";i:1;s:28:\"FDMS_stylesheet_pixamev1.css\";}}s:6:\"global\";a:5:{s:6:\"bottom\";a:2:{i:0;s:35:\"CDS_CDpathSession_global_bottom.php\";i:1;s:32:\"CDS_navigation_global_bottom.php\";}s:3:\"top\";a:1:{i:0;s:32:\"CDS_header_banner_global_top.php\";}s:6:\"footer\";a:1:{i:0;s:20:\"GA_global_footer.php\";}s:7:\"sitemap\";a:1:{i:0;s:21:\"GS_global_sitemap.php\";}s:4:\"head\";a:1:{i:0;s:24:\"osPlayer_global_head.php\";}}s:8:\"mainpage\";a:1:{s:3:\"top\";a:1:{i:0;s:20:\"sss_mainpage_top.php\";}}s:10:\"columnleft\";a:0:{}s:12:\"shoppingcart\";a:5:{s:18:\"infoboxoffsettotal\";a:1:{i:0;s:43:\"buysafe_shoppingcart_infoboxoffsettotal.php\";}s:5:\"logic\";a:1:{i:0;s:30:\"buysafe_shoppingcart_logic.php\";}s:11:\"offsettotal\";a:1:{i:0;s:36:\"buysafe_shoppingcart_offsettotal.php\";}s:6:\"bottom\";a:1:{i:0;s:33:\"cresecure_shoppingcart_bottom.php\";}s:3:\"top\";a:2:{i:0;s:30:\"paypalwpp_shoppingcart_top.php\";i:1;s:27:\"upsxml_shoppingcart_top.php\";}}s:6:\"footer\";a:1:{s:3:\"top\";a:1:{i:0;s:18:\"sss_footer_top.php\";}}}}cre_RCO_data|a:1:{s:7:\"folders\";a:2:{s:14:\"applicationtop\";a:1:{s:10:\"breadcrumb\";s:38:\"CDSlogic_applicationtop_breadcrumb.php\";}s:8:\"mainpage\";a:0:{}}}shoppingCart_data|a:5:{s:8:\"contents\";a:0:{}s:5:\"total\";i:0;s:6:\"weight\";i:0;s:6:\"cartID\";i:0;s:12:\"content_type\";s:0:\"\";}language|s:7:\"english\";languages_id|s:1:\"1\";currency|s:3:\"USD\";navigationHistory_data|a:2:{s:4:\"path\";a:1:{i:0;a:4:{s:4:\"page\";s:17:\"shopping_cart.php\";s:4:\"mode\";s:3:\"SSL\";s:3:\"get\";a:0:{}s:4:\"post\";a:0:{}}}s:8:\"snapshot\";a:0:{}}messageStack_data|a:1:{s:14:\"messageToStack\";a:0:{}}sppc_customer_group_show_tax|s:1:\"1\";sppc_customer_group_tax_exempt|s:1:\"0\";customer_country_id|b:0;customer_zone_id|b:0;')


Query Error reported on page /store/gv_faq.php
MySQL error: 1062 - Duplicate entry 'cf31e749744e5ea7097514ce67db087d' for key 'PRIMARY'

insert into sessions values ('cf31e749744e5ea7097514ce67db087dmodules.php', '1283253580', 'session_start_time|i:1283252140;cre_RCI_data|a:1:{s:7:\"folders\";a:9:{s:7:\"english\";a:1:{s:4:\"lang\";a:11:{i:0;s:20:\"CDS_english_lang.php\";i:1;s:21:\"FDMS_english_lang.php\";i:2;s:20:\"FSS_english_lang.php\";i:3;s:20:\"PNR_english_lang.php\";i:4;s:19:\"PP_english_lang.php\";i:5;s:20:\"PSS_english_lang.php\";i:6;s:26:\"cresecure_english_lang.php\";i:7;s:32:\"onepagecheckout_english_lang.php\";i:8;s:25:\"osplayer_english_lang.php\";i:9;s:26:\"paypalwpp_english_lang.php\";i:10;s:29:\"previousnext_english_lang.php\";}}s:14:\"applicationtop\";a:2:{s:6:\"bottom\";a:8:{i:0;s:43:\"CDS_CDpathSession_applicationtop_bottom.php\";i:1;s:38:\"CDS_listmenu_applicationtop_bottom.php\";i:2;s:29:\"PNR_applicationtop_bottom.php\";i:3;s:28:\"PP_applicationtop_bottom.php\";i:4;s:33:\"buysafe_applicationtop_bottom.php\";i:5;s:35:\"couponfix_applicationtop_bottom.php\";i:6;s:34:\"osplayer_applicationtop_bottom.php\";i:7;s:35:\"paypalwpp_applicationtop_bottom.php\";}s:13:\"updateproduct\";a:1:{i:0;s:40:\"buysafe_applicationtop_updateproduct.php\";}}s:10:\"headertags\";a:1:{s:9:\"addswitch\";a:2:{i:0;s:28:\"CDS_headertags_addswitch.php\";i:1;s:29:\"FDMS_headertags_addswitch.php\";}}s:10:\"stylesheet\";a:5:{s:8:\"cre63ats\";a:1:{i:0;s:27:\"CDS_stylesheet_cre63ats.css\";}s:7:\"evector\";a:2:{i:0;s:26:\"CDS_stylesheet_evector.css\";i:1;s:27:\"FDMS_stylesheet_evector.css\";}s:6:\"helius\";a:2:{i:0;s:25:\"CDS_stylesheet_helius.css\";i:1;s:26:\"FDMS_stylesheet_helius.css\";}s:8:\"original\";a:2:{i:0;s:27:\"CDS_stylesheet_original.css\";i:1;s:28:\"FDMS_stylesheet_original.css\";}s:8:\"pixamev1\";a:2:{i:0;s:27:\"CDS_stylesheet_pixamev1.css\";i:1;s:28:\"FDMS_stylesheet_pixamev1.css\";}}s:6:\"global\";a:5:{s:6:\"bottom\";a:2:{i:0;s:35:\"CDS_CDpathSession_global_bottom.php\";i:1;s:32:\"CDS_navigation_global_bottom.php\";}s:3:\"top\";a:1:{i:0;s:32:\"CDS_header_banner_global_top.php\";}s:6:\"footer\";a:1:{i:0;s:20:\"GA_global_footer.php\";}s:7:\"sitemap\";a:1:{i:0;s:21:\"GS_global_sitemap.php\";}s:4:\"head\";a:1:{i:0;s:24:\"osPlayer_global_head.php\";}}s:8:\"mainpage\";a:1:{s:3:\"top\";a:1:{i:0;s:20:\"sss_mainpage_top.php\";}}s:10:\"columnleft\";a:0:{}s:5:\"gvfaq\";a:0:{}s:6:\"footer\";a:1:{s:3:\"top\";a:1:{i:0;s:18:\"sss_footer_top.php\";}}}}cre_RCO_data|a:1:{s:7:\"folders\";a:2:{s:14:\"applicationtop\";a:1:{s:10:\"breadcrumb\";s:38:\"CDSlogic_applicationtop_breadcrumb.php\";}s:8:\"mainpage\";a:0:{}}}shoppingCart_data|a:5:{s:8:\"contents\";a:0:{}s:5:\"total\";i:0;s:6:\"weight\";i:0;s:6:\"cartID\";i:0;s:12:\"content_type\";s:0:\"\";}language|s:7:\"english\";languages_id|s:1:\"1\";currency|s:3:\"USD\";navigationHistory_data|a:2:{s:4:\"path\";a:1:{i:0;a:4:{s:4:\"page\";s:10:\"gv_faq.php\";s:4:\"mode\";s:6:\"NONSSL\";s:3:\"get\";a:0:{}s:4:\"post\";a:0:{}}}s:8:\"snapshot\";a:0:{}}messageStack_data|a:1:{s:14:\"messageToStack\";a:0:{}}sppc_customer_group_show_tax|s:1:\"1\";sppc_customer_group_tax_exempt|s:1:\"0\";customer_country_id|b:0;customer_zone_id|b:0;')
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maestro
 Post subject: Re: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Tue Aug 31, 2010 10:46 am 
Offline
CRE Addict
User avatar

Joined: Mon Oct 09, 2006 12:00 am
Posts: 273
Location: Sunny Florida!
#0 _error_handler(Query Error reported on page /store/faq.php
MySQL error: 1062 - Duplicate entry '624d801774847c55a85cd7d612accb4d' for key 'PRIMARY'

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) called at [/home/angel20/public_html/store/includes/functions/database.php:43]
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#0 _error_handler(Query Error reported on page /store/product_info.php
MySQL error: 1062 - Duplicate entry 'ad010f1cba19f0e5403b09f7ca3241fd' for key 'PRIMARY'

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#5 tep_session_close() called at [/home/angel20/public_html/store/includes/application_bottom.php:14]
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#7 require_once(/home/angel20/public_html/store/product_info.php) called at [/home/angel20/public_html/store/m1_seourls.router.php:98]




#0 _error_handler(Query Error reported on page /store/product_info.php
MySQL error: 1062 - Duplicate entry '322d4664849748b3ed0fb7366b9deb07' for key 'PRIMARY'

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#4 session_write_close() called at [/home/angel20/public_html/store/includes/functions/sessions.php:145]
#5 tep_session_close() called at [/home/angel20/public_html/store/includes/application_bottom.php:14]
#6 require(/home/angel20/public_html/store/includes/application_bottom.php) called at [/home/angel20/public_html/store/product_info.php:53]
#7 require_once(/home/angel20/public_html/store/product_info.php) called at [/home/angel20/public_html/store/m1_seourls.router.php:98]

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Pelican
 Post subject: Re: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Wed Sep 01, 2010 2:07 am 
Offline
CRE Newbie

Joined: Sat Mar 27, 2010 5:40 pm
Posts: 32
I am getting the same Duplicate entry error. On mine, the error is reported on the index.php. Duplicate entry for PRIMARY key...insert into values, blah-blah-blah, basically as described in previous posts here.

This will happen a couple of times in a row, then not happen for a while, then happen a couple of times in a row.

Any insight into how to stop this from happening would be much appreciated. Thanks.

Version 6.4.1a B2B.
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soundzgood2
 Post subject: Re: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Wed Sep 01, 2010 5:53 am 
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CRE Legend
User avatar

Joined: Thu Jun 12, 2008 6:39 am
Posts: 2211
Location: New Zealand
Have you tried clearing the sessions table in your database?
If you have phpMyAdmin enter sql as

truncate sessions;

Simon

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tegralens
 Post subject: Re: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Wed Sep 01, 2010 8:25 am 
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CRE Expert
User avatar

Joined: Wed Nov 30, 2005 1:00 am
Posts: 711
Mine happened because of a scan that was being run by control scan. Once I called them and block their ip address the problem went away.
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Pelican
 Post subject: Re: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Wed Sep 01, 2010 11:15 am 
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CRE Newbie

Joined: Sat Mar 27, 2010 5:40 pm
Posts: 32
We did truncate sessions, yes. And for a while, we didn't have the problem, but then it happened again, so not sure what's going on now.

I wonder if it happens only occasionally if it's something we can pretty much ignore. I've never been on the customer end, so I'm not sure what happens on that side when their session goes haywire.
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jjl188
 Post subject: Re: MySQL error: 1062 - Duplicate entry HELP
PostPosted: Tue Sep 07, 2010 12:13 pm 
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CRE Newbie

Joined: Tue Jul 06, 2010 1:57 pm
Posts: 6
I have a very similar problem:

Every now-and-then, I receive this error via email from my store. I am not sure what is causing this nor how to solve it. We did some customization to remove all logins and account creation throughout the website so the only method for checkout is "proceed to checkout"

The website processes about 30+ orders a day just fine, however every now and then I get emailed this error:

Code:
Query Error reported on page /Order_Info_Process.php
MySQL error: 1062 - Duplicate entry '812' for key 'PRIMARY'

insert into customers_info (customers_info_id, customers_info_number_of_logons, customers_info_date_account_created) values ('812', '0', now())


Any insight would be greatly appreciated.
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