Can someone please tell me how to change what is on the "Add a New Customer" screen? I'm assuming there is a file somewhere that can be edited.

Currently, when I add a customer to create a manual order, the address ends up out of order, which (to me) is very tacky.

Also, for whatever reason, the "Company Name" field on the Add a New Customer page is required to have input in the admin, although it is just an optional field when customers are placing the order themselves. I want the field to be available, but not required. How do I go about changing which fields are required or not?

1. admin/account_details.php
2. er, not sure. seems to work on the demo versions ... Street Address/Suburb/Zip Code/City/State/Country... what are you getting?
3. admin/create_account_process.php, around line 110:

From this:

To this:

Simon

The order of the fields in the Add New Customer page is:

Street Address:
Suburb:
Zip Code:
City:
State/Province:

So, when I want to print out a packing slip, that is the order it is given:

Street Address
City, Zip Code
State, USA

It didn't seem to help to change the order of things in the admin/account_details.php file. Is there something else I need to try?




This worked perfectly! Now the field is still available, but not required. Thank you!

Ok, so you're talking about address formats (as displayed by the invoice/packing slip.)
These are configured by country:

Admin//Locations/Taxes//Countries - so for the US example you've probably got an address format of 2.
The table address_format can have multiple AF types depending on the address format of that country.
AFAIK you edit this directly in the dbase using phpMyAdmin

So as an example:

1 $firstname $lastname$cr$streets$cr$city$cr$postcode$cr$country
would work for UK addresses

2 $firstname $lastname$cr$streets$cr$city $state $postcode$cr$country
would work for the US and Australia

You would then specify which AF for each country in Locations/Taxes//Countries.

Simon

Everything looks to be in order there. The US is set for 2 and there is the correct AF in the table.

I guess I didn't mention that the format is fine when a customer creates their own account from the storefront.

The only time there is a problem is when I use the "Add a New Customer" page from the admin., such as when a customer calls and has not created their account online.

Which is why I assumed that it had something to do with that page.

Is there somewhere else I can check?

The address that appears in the packing slip would be based on the database table address_format, as defined by this line (around 104) out of the file admin/packingslip.php:


So if your address_format table entry 2 shows:


then your US packing slip should show (where $cr are the equivalent of linebreaks):
First/Last Names
Street
City State Post/Zipcode
Country

Perhaps double check the code above, esp the address_format table?
Are you definitely talking 'packing slip' or 'invoice'?
Simon

File admin/packingslip.php shows:

<td class="dataTableContent"><?php echo tep_address_format($order->delivery['format_id'], $order->delivery, 1, '&nbsp;', '<br>'); ?></td>

which matches what you gave.



The address_format table entry 2 shows:

$firstname $lastname$cr$streets$cr$city, $state $postcode$cr$country

It's not just the packing slip and invoice that are wrong, but the order detail page itself, as well.

Whenever I add a new customer, it shows the address to be out of order in every place where that address would appear.... The order details page, packing slip, invoice, etc.

Oddly enough, it is correct in every place when the customer enters the information themselves.

Ok, understood.

To get the address format working correctly on all those pages, edit the following:

admin/create_order_process.php (line 78)

Replace:

With:


admin/includes/functions/general.php (before say the tep_address_format function at line 628):

Add:

This copies over the existing address_format_id function that works in the customer account process creation on the Store to the admin side of things when you go to create an account.

BUT there are shortcomings with creating accounts on the Admin side -
1) the shipping address will take the same address format as the customer's address (this won't be a problem if the customer's address format and the shipping address format is the same.)
2) there is no address book feature. Any address changes you make in edit orders won't appear in the customers address book (and any created by the customer in his/her address book will likewise not appear on the Admin side.)

Hope this helps.
Simon

Perfect! Thank you!