When a new customer is added, an email is sent to them.

mine says MAIL_GREET_NONEEMAIL_WELCOMEEMAIL_TEXTEMAIL_CONTACTEMAIL_WARNING

Where do I change this to my own text and who its from. I want my store name not my name.

Thanks a bunch

catalog/includes/languages/english/create_account.php - for the defines of the text GREET/WELCOME/TEXT etc
catalog/create_account.php for the creation of the email template

Simon

Thanks for the info..

I am totally lost with this one.. Even keeping all the defaults it should send a welcome text not the string that I have indicated right?

Do you have this file? Have you checked it?:


Simon

Yes I have this and it shows nice sample text that should have been sent, but I just get that string.

When you say "when a new customer is added", do you mean you're creating the customer account through the admin OR the customer is creating an account through your store? Have you checked Admin/Configuration/Email Options settings?
Simon

Through the admin. Then it emails them that string

Right, so you're looking for:

\admin\includes\languages\english\create_account_process.php for the defines like EMAIL_GREET_NONE etc
\admin\create_account.php for the email template around lines 363 on

(I'm assuming your Cre version is CE 6.4)
Simon

it looks good to me... here it is below

<?php
/*
$Id: create_account_process.php,v 1.2 2004/03/05 00:36:41 ccwjr Exp $

osCommerce, Open Source E-Commerce Solutions
http://www.oscommerce.com

Copyright (c) 2002 osCommerce

Released under the GNU General Public License
*/
define('NAVBAR_TITLE', 'Create an Account');
define('HEADING_TITLE', 'Account Information');
define('HEADING_NEW', 'Order Process');
define('NAVBAR_NEW_TITLE', 'Order Process');

define('EMAIL_SUBJECT', 'Welcome to ' . STORE_NAME);
define('EMAIL_GREET_MR', 'Dear Mr. ' . stripslashes($_POST['lastname']) . ',' . "\n\n");
define('EMAIL_GREET_MS', 'Dear Ms. ' . stripslashes($_POST['lastname']) . ',' . "\n\n");
define('EMAIL_GREET_NONE', 'Dear ' . stripslashes($_POST['firstname']) . ',' . "\n\n");
define('EMAIL_WELCOME', 'We welcome you to <b>' . STORE_NAME . '</b>.' . "\n\n");
define('EMAIL_TEXT', 'You can now take part in the <b>various services</b> we have to offer you. Some of these services include:' . "\n\n" . '<li><b>Permanent Cart</b> - Any products added to your online cart remain there until you remove them, or check them out.' . "\n" . '<li><b>Address Book</b> - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday-person themselves.' . "\n" . '<li><b>Order History</b> - View your history of purchases that you have made with us.' . "\n" . '<li><b>Products Reviews</b> - Share your opinions on products with our other customers.' . "\n\n");
define('EMAIL_CONTACT', 'For help with any of our online services, please email us: ' . STORE_OWNER_EMAIL_ADDRESS . '.' . "\n\n");
define('EMAIL_WARNING', '<b>Note:</b> This email address was given to us by one of our customers. If you did not signup for a free member account, please send an Email to us: ' . STORE_OWNER_EMAIL_ADDRESS . '.' . "\n");
define('EMAIL_PASS_1', 'Your password for this account is ');
define('EMAIL_PASS_2', ', keep it in a safe place. (Please note: Your password is case sensitive.)');

define('ENTRY_CUSTOMERS_PAYMENT_SET', 'Set payment modules for the customer');
define('ENTRY_CUSTOMERS_PAYMENT_DEFAULT', 'Use settings from Group or Configuration');
define('ENTRY_CUSTOMERS_PAYMENT_SET_EXPLAIN', 'If you choose <b><i>Set payment modules for the customer</i></b> but do not check any of the boxes, default settings (Group settings or Configuration) will still be used.');
define('ENTRY_CUSTOMERS_SHIPPING_SET', 'Set shipping modules for the customer');
define('ENTRY_CUSTOMERS_SHIPPING_DEFAULT', 'Use settings from Group or Configuration');
define('ENTRY_CUSTOMERS_SHIPPING_SET_EXPLAIN', 'If you choose <b><i>Set shipping modules for the customer</i></b> but do not check any of the boxes, default settings (Group settings or Configuration) will still be used.');

?>

i am using Version: CRE Loaded PCI Pro v6.4.1a

Hi David
Have you got this sorted out yet?
If not, let's try and debug:

1. Do you have access to your error log files - anything in there when you create a new account via Admin?
2. Check Admin/create_account_process.php ... is this at the end:

3. What are your settings under Admin/Configuration/Email Options?
4. Do any other emails from Admin (eg order notifications) work?

Simon

I am still trying to work my way through this. It does not look like I have that file Admin/checkout_process.php

Should read 'Admin/create_account_process.php'
Simon

I do have that file. is this where my problem is?

// build the message content
$name = $firstname . " " . $lastname;

if (ACCOUNT_GENDER == 'true') {
if ($_POST['gender'] == 'm') {
$email_text = EMAIL_GREET_MR;
} else {
$email_text = EMAIL_GREET_MS;
}
} else {
$email_text = EMAIL_GREET_NONE;
}

$email_text .= EMAIL_WELCOME . ($send_password ? EMAIL_PASS_1 . $password . EMAIL_PASS_2 : '') . EMAIL_TEXT . EMAIL_CONTACT . EMAIL_WARNING;
tep_mail($name, $email_address, EMAIL_SUBJECT, nl2br($email_text), STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

tep_redirect(tep_href_link(FILENAME_CREATE_ACCOUNT_SUCCESS, '', 'SSL'));
}

require(DIR_WS_INCLUDES . 'application_bottom.php');

soundzgood2 did you give up on me?