Example Knowledgebase Article

From CREpedia

Product/Environment

CRE Loaded 6.2 Standard on Linux RHE server. php 4.2 mysql 5.02

Problem

Coupon redemption message appears on payment page, not order confirmation page.

Solution

This is by design. The software is working as intended.

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End of Solution

Background

Sometimes there is more to the story than just the problem and the solution, such as special conditions that apply, or the presence of some third party code that affects the solution. Any such information should be added into the Background Section.

Author:

Salvatore Iozzia, CTO / Founder CRE Loaded

Keywords:

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Versions: 6.2, 6.2.05